As your business outgrows its spreadsheets and basic database systems, everyday tasks for your staff become time-consuming, inefficient and admin-heavy. Even worse, the time it takes for your business to respond to customers in an efficient and reasonable time frame expands and expands until you can start to lose business.

We often find that everyone in the business or organisation has their own sheet (or even worse) a version of another sheet with a slight difference. Over the years these sheets and databases grow and grow until the business is stuck. The business can’t grow because of the abundance of paperwork and the million and one ways of doing things – it’s at this point having a CRM becomes vital.

At Sapere, we can dramatically transform the efficiency of your workflow with intuitive, bespoke Customer Relationship Management software that fits precisely around your business. We’ve built CRM systems for businesses across the North East and Teesside as well as nationally . The one aspect they all share is the ability for the CRM to transform the business or organisation.

By replacing your existing spreadsheets, word documents, Access databases and streamlining previously disparate data from multiple sources, this allows your staff to easily access all data in one area, in real-time.

A Customer Relationship Management system can have a huge impact on efficiency, driving growth and maximising your profit margins. It can do this by:

  • Replacing spreadsheets, data can be quickly and easily updated.
  • Ensuring staff and field teams can instantly access up-to-date information from any web-enabled device, keeping workflow streamlined and fluid.
  • Making sure data is kept in once place, reducing duplication and human error.
  • Improve Business performance indicators making them live and visible, enabling you to report in real-time and adjust quickly to market trends.
  • Integrating the CRM easily with other systems, like the SAGE accountancy package, further maximising the efficiency of workflow.

CRM Software Project Examples

Sapere Software | Bespoke Software Solutions | TBI logo
Legal CRM Software
Tilly Bailey & Irvine are are Teesside law firm with offices across the North East of England, specialising in family, business, injury and money matters serving clients nationally and internationally. TBI approached Sapere for advice on a CRM Software Application.
Sapere Software | Bespoke Software Solutions | Foundation Furniture Team
Charity CRM Software
Foundations, based in Newcastle in the North East needed a way to manage clients, donations and their charity. They'd relied for years on notes, Excel spreadsheets and staff knowledge to manage things but they realised they needed a CRM to do things correctly.
Sapere Software | Bespoke Software Solutions | Solarstyle logo
Solar Style CRM
Solar Style needed a way to manage staff, clients, orders, visits and compliance information all from one web application. They needed a CRM which could work from anywhere and be used by anyone in the business. We helped them build it...

Why Choose Us?

We have developed bespoke CRM systems, involving huge volumes of data, for a wide range of businesses across the North East, Teesside and the UK – including Careys, Tees Mutual and Active Financial Planners. You can read more about our work and CRM software projects by clicking here

Get a quote

At Sapere, we’re not fazed by challenging projects, mountains of data or building CRM’s which can tame it all. With over 12 years of experience developing CRM software, we can help you transition to a whole new way of working.  We also stay with you, every step of the way, to make sure you continue to get the most out of your software as your business evolves and grows. We’ve taken businesses with decades of data and dozens of staff and created systems to allow the business to go forward confident they have a real foundation for growth.

If you are looking to transform your workflow with an intuitive Customer Relationship Management system, just give us a ring for an informal chat – we’re jargon-free, experts in our field and here to help.