As your business outgrows its spreadsheets and basic database systems, everyday tasks for your staff become time-consuming, inefficient and admin-heavy. Even worse, the time it takes for your business to respond to customers in an efficient and reasonable time frame expands and expands until you can start to lose business.
We often find that everyone in the business or organisation has their own sheet (or even worse) a version of another sheet with a slight difference. Over the years these sheets and databases grow and grow until the business is stuck. The business can’t grow because of the abundance of paperwork and the million and one ways of doing things – it’s at this point having a CRM becomes vital.
At Sapere, we can dramatically transform the efficiency of your workflow with intuitive, bespoke Customer Relationship Management software that fits precisely around your business. We’ve built CRM systems for businesses across the North East and Teesside as well as nationally . The one aspect they all share is the ability for the CRM to transform the business or organisation.
By replacing your existing spreadsheets, word documents, Access databases and streamlining previously disparate data from multiple sources, this allows your staff to easily access all data in one area, in real-time.
A Customer Relationship Management system can have a huge impact on efficiency, driving growth and maximising your profit margins. It can do this by: