Sapere were approached to provide software consultancy for Foundations Furniture, the charity needed a more efficient way of managing their donors, customers and orders.
Foundations Furniture were encountering difficulties in managing an ever increasing amount of data related to donations, sales of donated products to the public and generating reports to enable access to funding.
Sapere created a web based CRM which managed the full lifecycle process of a donation being received, the donation being added to the database, the sale of the item and then reporting on the sale. The web based CRM also integrated with the shop EPOS system and the online Ebay shop to integrate the full order management process into one application.
The following business benefits have been realised since the web app development went live.