Supporting law firm with digital transformation

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7th September 2020

We love to see firms embrace new technologies, and we recently worked with Jacksons Law Firm to plan their digital future, helping to streamline the company and create jobs.

We delivered a bespoke consultancy workshop to the team to support their campaign to become more efficient, generate new revenue streams – and gain that all-important competitive edge.

Our operations director, Paul Drake, explained: “Following lockdown, more and more businesses are looking for ways to work smarter. As more firms continue to work remotely, now is the perfect time for companies to reflect on their processes and invest in technology to help them compete on the world stage.

“The team at Jacksons wanted to improve the way they work with technology, but they weren’t aware of the all the options available to them.

“We reviewed their internal systems and processes, analysed what could be done to increase productivity and how we could introduce a self-service offering for clients. We also identified two new potential revenue streams the firm could tap into using technology and several ways to make the business more streamlined – boosting the customer experience. 

“The legal industry tends to be quite slow-moving and late to pick up new trends but we were really impressed with the way the team at Jacksons are ready to embrace technology.

“Following lockdown, more and more businesses are looking for ways to work smarter. As more firms continue to work remotely, now is the perfect time for companies to reflect on their processes and invest in technology to help them compete on the world stage.”

The consultation project was instigated by DigitalCity, which works with both digital and non-digital businesses to stimulate digital innovation and investment. The team at DigitalCity connected the Jacksons’ team with technical experts, Sapere through their funded initiative. As a result, the law firm has discovered the value in technology and the advantages it could bring to their organisation.

Jane Armitage, managing partner of Jacksons, said: “We know that we need to keep abreast of technological advancements to keep our business moving forward.

“We believe if we can implement recommendations in the consultation report we will relieve our staff of mundane, repetitive tasks, which means they can take on more interesting, satisfying work and increase their interaction with clients.”

To learn more about Sapere’s consultancy services call 01642 955645, or email sales@sapere.co.uk, or for more information about our services, visit sapere.co.uk.

To find out more about Jacksons Law Firm visit: www.jacksons-law.com