For many years the trust charity had used the same platform to manage donations, charitable events and the distribution of funds. The platform being used was not fulfilling the proactive innovative needs of the charity who wanted the system to do more. They wanted better insight and access data in real-time so they could increase the donations and improve the amount of support they could offer the service users.
They approached Sapere to analyse their current platform and needs, research the market and provide a report on what their options looked like to achieve their goals and ambitions.
The main problem the trust charity had was the system they were using to manage donations was outdated, slow, cumbersome and didn’t mirror the processes of the organisation. The software didn’t provide key management information on income. This was having to be captured manually, leading to inefficiencies meaning the management were unable to make accurate decisions on marketing spend with inaccurate data.
The resulting solution was a report. The report detailed all the technical options available to the trust charity including off the shelf solutions, bespoke solutions and a hybrid option. The hybrid option is part bespoke but harnesses good third party solutions that provide APIs to allow for seamless connectivity.
The report also detailed likely architectures, costs and timescales – essentially everything the charity needed to seek funding and support to facilitate a system development build.
The following business benefits have been realised by the NHS trust charity since the consultancy was delivered.
With more than 10 years' experience providing solutions for the financial sector, the team at Sapere are talented, professional and good fun to work alongside. We spent 40 hours with them detailing our specifications and I was extremely impressed with how well this was captured. They really understood the intricacies of our business and have helped improve the working environment for staff. The new digital system they've built has addressed the frustrations of our previous system, especially in reducing the…
Phil Carey - Chief Executive of Tees Mutual and Managing Partner at Careys Personal Credit
We needed our systems to be more robust and to produce reliable data that would inform our business decisions – Sapere delivered just that. The company resolved the issues we had been experiencing and worked to create a platform that could grow with us. We were so impressed, we have continued to work with Sapere for additional projects.
Kevin Brown - Pacifica Group - Group Managing Director
I wanted a software solution that would both allow my business to grow with more ease and give my domestic and commercial clients a better experience. I approached several companies but decided to go with Sapere due to their professional and easy to understand approach to software development. I knew where I stood at all stages of development and having my own go-to contact in the development stage meant the process could be more organic, with things changing along the…
Andrew Hancock - Owner
Sapere really delivered on this project. From the outset they took the time to understand each element of the business and then built a solution that not only met the needs of the business but developed a solution which can be adapted to suit the developing utilities market.
Andrew Richardson - Troocost CEO
Active Chartered Financial Planners have used Sapere's services for many years now for all of our software solutions inc Web Design, Web Hosting and most recently, building a brand new Client Management Database. If you are looking for a local, personal and knowledgeable IT service, then look no further than Sapere Software
Karl Pemberton - Active Chartered Financial Planners - Managing Director