Software and Finance are a perfect match and example of how software can drive efficiencies by automating manual tasks. This is exactly what Sapere did for Active Financial Services, the North East’s largest independent chartered Financial advisory firm.
Problem
Active had lots of data generated by lots of clients and to offer the best level of service they needed a way to manage this information logically and effectively. Sapere were asked to provide consultancy, design and development services to create a bespoke web application and CRM to manage the pensions and investments of their 5000 individual clients.
The finance industry is heavily regulated with data integrity and security of paramount importance. Active Financial Services originally used a purely desktop system accessible only in the office. There was a requirement and a desire for staff to utilise mobile working, so a move to the cloud and a web based solution was needed by the business.
However, this also needed to be provided securely with security obviously being of absolutely critical importance. This would require utilising encrypted transmissions, password strength and reset protocols, and full granular access to the data and the CRM.
Solution
Sapere designed, developed and architected a piece of bespoke web software to manage the business processes providing real-time KPI reporting and managing payments to independent fee earners.
Sapere also built a work-flow driven web application bespoke to the needs of the business using ASP.NET and MySQL. The fully secure application mirrors the exact business process the business uses day to day to fully maximise the efficiencies that software can bring if utilised correctly, this is a very good example of a business embracing software and feeling the benefits of a bespoke solution.
Active are now in a tremendous position and have a distinct commercial advantage over competitors as a result of the software Sapere designed and developed for them.
The finished CRM application now allows one of the largest independent Chartered IFA consultancies in the North East to securely manage their client’s data and provide instant reports on current and projected investment values.