Sapere Software Limited (we/us/our) are committed to protecting and respecting your privacy.
This policy (together with our terms of use and access and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Personal information includes but is not limited to information such as your name, e-mail address, residential and/or postal address, telephone number, date of birth and credit/debit card details. We advise you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our website www.sapere.co.uk (our site) and/or providing personal information you consent to us obtaining personal information from you and holding and using personal information that is provided by or obtained from you in accordance with this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Sapere Software Limited of Fusion Hive, North Shore Road, Stockton on Tees, TS18 2NB.
Our nominated representative for the purpose of the Act is Paul Drake – Operations Director
1.1. We may collect and process the following data about you:
1.1.1. Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion we sponsor and/or when you report a problem with our site.
1.1.2. Information that you provide when communicating with us through our site.
1.1.3. If you contact us, we may keep a record of that correspondence.
1.1.4. Information that you provide when completing surveys on our site (which we may ask you to complete and we use for research purposes although you do not have to respond to them).
1.1.5. Details of transactions you carry out through our site and of the fulfilment of your orders.
1.1.6. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
4.1. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
4.2. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
4.3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5.1. We use information held about you in the following ways:5.1.1. To ensure that content from our site is presented in the most effective manner for you and for your computer.
5.1.2. To provide you with information, products or services that you request from us.
5.1.3. To carry out our obligations arising from any contracts entered into between you and us.
5.1.4. To allow you to participate in interactive features of our service, when you choose to do so.
5.1.5. To notify you about changes to our service.
6.1. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.6.2. We may disclose your personal information to third parties:
6.2.1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
6.2.2. If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
6.2.3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, in order to enforce or apply our terms of use and access, terms and conditions of supply and other agreements; or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
6.2.4. If you post or send offensive, inappropriate or objectionable content anywhere on or to our site, or otherwise engage in any disruptive behaviour on our site, or are otherwise in breach of the terms of any of our other policies or terms of use and access, we may use your personal information to stop such behaviour.
6.2.5. Where we reasonably believe that you are or may be in breach of any of the laws of England and Wales (for example, because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, e-mail/internet provider or law enforcement agencies about the content and your behaviour.
7.1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at sales@sapere.co.uk.
7.2. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to sales@sapere.co.uk.