Charities often have a need to engage direcly with those they help. Traditionally this can be a difficult proposition as time and geography can easily get in the way of a charities good works
By utilising an app MAIN, a North East based charity located on Teesside found a way to communicate, one to one, with their service users.
We were approached by Better, a Teesside based design agency, to produce an app for MAIN Teesside which would allow them to create, distribute and manage information related to their clients and service users.
The aim of the app was to allow users to quickly locate medical, personal and service information quickly via their SmartPhone. It was also required that the app could help users in times of crisis by providing familiar phrases, instructions and images to help them cope when their routine was interrupted or they felt vulnerable.
Collating and managing information for MAIN's clients was traditionally done using pen and paper and some automation via Excel and MS office. However, as with systems like this information was very difficult to keep accurate and to distribute to the relevant people confident that what was being provided was truly accurate and true.
The completed app provides the following benefits to MAIN and their clients: